Booking & Cancellation Policy

Booking Lessons and Cancellation Policy

Hay Street Farm offers a range of different lessons with something to suit everyone.

If you wish to ride weekly/fortnightly,please pay in FULL at the beginning of each school term. Most terms are 6 to 7 weeks in length. This will ensure your slot for that period. Your slot will automatically roll over to the next term unless you wish to stop. Please inform me as soon as you can if this is the case. 

Our Saturday lessons don't stop over the half term/ Easter holidays, they only differ possibly over Christmas or over the Summer holidays. 

If you have to change a lesson during the term time for any reason I will do my very best to reoffer the slot to suit us both, they can not be carried over to the next term. 

Cancellation within 48 hours unfortunately cannot be rebooked.

If I have to cancel lessons I will either refund or reschedule.

We don't run lessons on Sundays or Bank Holidays.

 

 

Any concerns before you commit please speak to Michelle.

If you do not wish to keep your lesson slot then please let me know as soon as possible.

Rider Registration Form

Press to download Registration Form (pdf file 90kb)

Please print and complete

 

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